产品质量服务承诺 1、 产品出厂前按出厂试验规范，100%严格进行检查，指生产产品定期做产品可靠性试验，对出厂产品做到不脏、不漏，消除早期故障。 2、确保交货期，并从销售之日起实行终身服务，在企业规定的保修期内，凡有质量问题的产品均实行免费包修、包换、包退，并严格履行合同中规定的赔偿责任。 3、成套液压系统和为主机直接配套的元件，用户在正确使用的条件下，如发现质量问题，在接到用户通知后48小时内做出答复；需要派出服务人员时，72小时到达现场，并保证故障不排除不撤离。 4、企业根据用户需要免费进行技术培训，对重点用户进行质量跟踪，用户访问。
All products must meet with the test specifications and reliability tests be carried out at regular intervals;there should be no dust and le-akage in every product to avoid earlier failure.
Prompt delivery of product must be guaranteed.Within warraty period,all products in poor quality must be repaired in free of charge, changed or returned .And the indemnity clause specified in the purchase contract must be strictly followed.
If customer find out any quality problem in the hydraulic power pa-ckages or components used in main equipment under the correct operating conditons,within 48hours after being informed by the customer, our service department should give response;if service people is needed ,he has to arrived at the service spot within 72 hours and stays there until all problems of the products are resolvved.
According to customers’ requirement,we shall give technical training for their operators and often visit their factories trying to find out quality problems of our product so as to resolve them in time.